[VoiceOps] Century Link Caller ID Issues...

David Thompson dthompson at esi-estech.com
Tue Mar 25 13:33:49 EDT 2014


Does anyone know whom I can contact over at Century Link to deal with a
caller ID issue I'm running into? I've got several customers of mine that
are former customers of Century Link that are having problems calling into
people still with Century Link. Calls are failing with an intermittent
error claiming that we aren't sending them caller ID and the call is
getting blocked. Not sure of the percentage of calls that are failing this
way however it's pretty obvious that Century Link has got something
misconfigured on their side as I'm using the same carrier when calls are
failing and when calls are connecting.



David Thompson
Network Services Support Technician
(O) 858.357.8794
(F) 858-225-1882
(E) dthompson at esi-estech.com
(W) www.esi-estech.com
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