[VoiceOps] Test Call Request

Jared Geiger jared at compuwizz.net
Fri Feb 12 20:36:27 EST 2016


O1 opened a ticket with the ULC also.

It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if
a couple get it fixed, everyone will be all fixed.

On Fri, Feb 12, 2016 at 4:12 PM, Paul Timmins <paul at timmins.net> wrote:

> Level 3 routed away from an "underlying carrier" and now i can call
> through just fine. They opened a ticket with the "underlying carrier" so
> hopefully that kicks this issue in the junk for you :D
>
>
> On 02/12/2016 05:33 PM, Rafael Possamai wrote:
>
> Called from 414-269-60xx via SIP Logic out of NYC.
>
> The recording played right away, no problems here.
>
> On Fri, Feb 12, 2016 at 1:42 PM, Nick Olsen <nick at flhsi.com> wrote:
>
>> Greetings all,
>>
>> I come to you today with a request.
>>
>> We've been getting a lot of complaints from customers about their number
>> not being able to be called. In our CDR, We show no record of the call
>> attempt.
>>
>> We get two general reports. 1. The call rings and rings (We never get the
>> call). 2. The call plays back "Please wait while we contact the party you
>> are calling" followed by never ending ringing. (We never get the call).
>>
>> I was hoping I could get a few of you to call a test number of mine and
>> report failures.
>>
>> The number is 321-205-1234, It should immediately answer and play back
>> our "You've reached Florida High Speed Internet" sound file. No DTMF
>> options will work, Then it'll hang up.
>>
>> If you could report back (on/offlist) with the outcome of the call. And
>> the carrier you terminated the call to.
>>
>> It would be greatly appreciated, Thanks!
>>
>> Nick Olsen
>> Network Operations
>> (855) FLSPEED  x106
>>
>>
>> _______________________________________________
>> VoiceOps mailing list
>> VoiceOps at voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
>
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